Transportation

 

Daybreak operates a  fleet of 6 wheelchair accessible buses and provides door to door transportation through most of Frederick County. For those who live in more outlying areas where the bus may not be able to travel, we can arrange a mutually convenient meeting place for pick up and drop off. Times for bus pick up and drop off will vary depending on the location of your residence, but in general, occur between 8:00 am and 9:30 am and then between 3:00 pm and 4:30 pm. You will be provided a 30 minute window for your pick up and drop off, with a courtesy call made by the driver as he or she gets closer to your residence.

Drivers are able to escort participants from their door to the bus and assist with accessories like walkers, canes, bags, and the like. Note that drivers are not able to enter a residence or an apartment complex. All buses have a wheelchair lift to accommodate those who can not use the steps to enter.

Daybreak may also be able to provide transportation to your medical appointments on days that you are at the center. Appointments must be in the greater Frederick area and be between the hours of 10:30 am and 1:30 pm. Please contact the health director to make arrangements.

Daybreak Adult Day Services is committed to ensuring that no person is excluded from participation in, or denied the benefits of transit services on the basis of race, color, or national origin, as protected by Title VI of the Civil Rights Act of 1964. For additional information on Daybreak Adult Day Services’ non-discrimination policies and procedures, please contact the Program Director at 301-696-0808 or director@daybreakadultdayservices.org .

Any individual may exercise his or her right to file a complaint with Daybreak Adult Day Services, Inc. if that person believes that he or she has been subjected to unequal treatment or discrimination in the receipt of benefits or services. The complaint form shall be submitted to the Title VI Manager at 7819 Rocky Springs Rd. Frederick, MD  21702 and/or director@daybreakadultdayservices.org.  We will report the complaint to MDOT MTA within three business days (per MDOT MTA requirements), and make a concerted effort to resolve complaints locally, using the agency’s Nondiscrimination Complaint Procedures. All Title VI complaints and their resolution will be logged and reported annually (in addition to immediately) to MDOT MTA. A person may also file a complaint directly with the Federal Transit Administration, Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5^th floor – TCR, 1200 New Jersey Avenue SE, Washington, DC 20590.